If you are using the "Sales By Category" feature, you may find Uncategorized Sales has shown up as a new Income Account in QuickBooks.
Any item in your Point of Sale (POS) that is considered un-categorized will be mapped to an account called Uncategorized Sales. An item is considered uncategorized if it:
- Has more than one Category or Label
- Does not have a Category or Label
Here are some quick steps to fix this in your POS and QuickBooks
- Fix the item in your POS: open your Inventory app or center. Locate the item and assign the appropriate category or label to it.
- Fix the item in QuickBooks or Xero: On the Invoice Commerce Sync created, for each uncategorized item, click on the Product/Service and select the correct sales item. Then, click the save button.