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Does Commerce Sync support multiple tax rates?

Commerce Sync does support multiple tax rates for Square and Clover in a variety of ways. We cannot transfer tax information for Stripe.

Combined Tax Rates

Commerce Sync does support combined tax rates for Clover and Square.

A combined rate is one that is setup distinctly for the City/Local and State tax rate components. If this is your scenario, all of your taxable items in Clover or Square should have all of the same tax rates applied.

Multiple Tax Rates

Commerce Sync does support multiple tax rates when using a Desktop version of QuickBooks or Xero (we cannot support QuickBooks Online, see below.)

Multiple tax rates are used for different types of services and products in your area. If this is your scenario, you may have a tax rate on food and a separate tax rate on alcohol. 

QuickBooks Online has limitations in this regards to multiple tax rates. This limitation is due to the way Intuit handles multiple tax rates, basically they don't allow more than one tax rates on one invoice.

You have several options to work-around this:

  • Turn the "Transfer Tax" option off in your Commerce Sync web dashboard (access through apps are in Clover or Square). This would allow the sales, payments, deposit( Square only) information to transfer successfully. Then you can add the taxes separately as a journal entry by pulling the tax information from Square.
  • You could migrate to Xero, another online accounting solution or to QuickBooks Desktop that allow more than one tax rates on one invoice.
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